Job Title

Product Owner (AI)

  • Position:
  • Salary: 50k
  • Location:
  • Job ID: 03186
  • Applications: 0
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Sarah Hunt


  • Product Owner (AI)

    £ 50k
    Job ID: 03186

    Our client is looking for a Product Owner with around 2-3 years’ experience who has a good foundation of understanding with the software development lifecycle, as well as experience working with various teams and speaking to client representatives.

    The role is ideal for an experienced developer who is looking to move away from implementing solutions to devising them, or for a passionate and technically-minded project manager.

    Experience with projects involving machine learning or AI would be beneficial but not compulsory.

    The Company
    Our client is an established business that is a recognised leader in Artificial Intelligence with two in-market Conversational AI SaaS products. Customers already using these products include FTSE 100 and 250 organisations.

    As well as building out a portfolio of AI-powered SaaS products, our client has unique IP and experience working within Conversational AI and Natural Language Processing (NLP). This has led the company to work with organisations on bespoke AI-related enterprise-class application development and become an AI Partner to Microsoft, who are co-selling their products.

    The company has four sites across the globe and currently employs 85 FTEs and is looking to scale rapidly.

    The Role

    As a Product Owner, you will join the company’s highly-driven team in their head office in Wokingham, UK, to represent the fusion of technology with business insight and work to build bespoke software applications that are tailor-made to suit their clients’ needs. In this role, you will work confidently alongside account managers and clients, using your knowledge of technology and software development to formulate solutions that meet their clients’ expectations. 

    Your role will be to analyse client requirements, identify and implement suitable technological solutions that anticipate future client needs. With highly technological knowledge, you should have the skills to look at clients’ business problems and come up with creative ideas that exceed the original proposal. Playing a key role in turning client visions into effective processes, you will manage the entire lifecycle of projects to ensure they are technically sound, fit-for-purpose and delivered on time and to the highest standards. 

    You will need to have the ability to interact with clients and account handlers at a variety of levels across functions, as well as manage client expectations to ensure their satisfaction. 

    The role is ideal for an experienced developer who is looking to move away from implementing solutions to devising them, or for a passionate and technically-minded project manager. 

    You will also need to have a keen interest in technology, strong desire to learn and keep on top of the latest trends. Experience with projects involving machine learning or AI would be beneficial but not compulsory. 


    • Work with internal teams and third parties to ensure that all aspects of the company’s projects are delivered accurately and to required deadlines, utilising relevant project documentation where necessary. 
    • Understand client requirements and provide a significant contribution to innovative solutions that solve the requirements within the allocated budget. 
    • Receive, log and track all bugs/changes/requests from applications related to problems and questions. 
    • Develop project specifications with clear timescales, scope, skills and effort required in conjunction with the relevant internal stakeholder. 
    • Create and maintain project plans and establish commitment to the plan with the client. 
    • Gather input from clients, users and other members of the team to create wireframes and storyboards. 
    • Oversee development and testing of projects – reporting any potential issues, changing requirements or project slippage in a timely manner and assist in coordinating any solutions to problems identified pre- and post-delivery. 
    • Work with stakeholders to agree and define the project vision and roadmap. 
    • Manage the product backlog, having regular meetings with relevant stakeholders to drive progress against upcoming projects, change requests and outstanding issues. 
    • Act as an effective interface between the Client Services and Development team – communicating project requirements and reporting/dealing with problems as they occur. 
    • Collaborate and coordinate activities with other Product Owners to streamline activities and make better use of internal resources. 
    • Working closely with the client, Client Services and Technology team, you are the major contributor to the requirements specification deliverable. You are to write and take ownership of the functional requirements. 
    • You are to understand Volume’s products and services to ensure integration between the client, Client Services and Technology team. 
    • Perform feasibility analysis, scope and project management to prioritise deliverables and negotiate on product functionalities. 
    • Understand the development processes and be very analytical with problem-solving and conflict resolution to help identify, communicate and resolve issues. 
    • Participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing. 

    This list of responsibilities is not exhaustive and is subject to review on a regular basis.


    • 2-3 years’ experience or more in similar type of role, or 4 years’ development experience. 
    • University degree or diploma, certificate or equivalent. 
    • A quick-learner with the ability to quickly develop insight into the client and subject matter. 
    • Strong knowledge of software development practices – the lifecycle and methodologies. 
    • Ability to work in a fast-paced, dynamic environment. 
    • Great attention to detail whilst still able to keep the bigger picture in focus. 
    • Strong interpersonal skills and ability to work with stakeholders that have different technology-awareness. 
    • Good persuasive and influencing skills. 
    • Ability to process a vast amount of information with a methodical approach. 
    • Ability communicate confidently technical aspects of a project to key client stakeholders. 
    • Knowledge and understanding of web and mobile technologies and their application. 
    • Strong organisational skills with experience of efficient time management. 
    • Experience in technical documentation writing and maintenance. 
    • Excellent written and verbal communication skills. 

    Any of the following would be beneficial: 

    • Business analysis, problem-solving and creative-thinking skills. 
    • Project initiation, management, and status reporting. 
    • Experience with projects involving machine learning or AI. 
    • Experience working on projects that involve system integration, and working with multiple vendors. 

    Personal Profile
    The candidate will be:

    • Passionate and Devoted 
    • Optimistic and Motivated 
    • Respectful and Kind-hearted 
    • Forward-thinking and Self-directed 

    Reporting to: AI Technology Specialist 


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      Tags: AI, AI SaaS, Artificial Intelligence, client services, Conversational AI SaaS, Developer, Machine Learning, NLP, Product Owner, Project Manager, SaaS

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